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Support hub

Help Center

Quick answers for donors and nonprofit partners, plus direct access to our team.

Start fundraising

Apply as a nonprofit partner and open your fundraising dashboard after review.

Apply now

Manage campaigns

Track drafts, verification, and campaign updates from your profile.

Go to profile

Explore projects

Discover live campaigns and follow impact updates from the field.

View campaigns

Contact support

Our team answers within one business day for platform or donor help.

Reach out

Popular questions

How do nonprofit partners get started?+

Apply as an organization. Once approved, you can create projects, add bank details, and publish updates from the dashboard.

Start the application
Can individual donors get receipts?+

Yes. Receipts are emailed after each successful donation and remain available in your supporter profile.

Open your profile
Where can I see the impact of my donation?+

Each campaign shares updates, media, and milestone reports. Follow your donation history on the Projects page or inside your profile.

Browse campaigns
How long does verification take?+

Most reviews are completed within 24 to 48 hours. You will receive email updates as your status changes.

Where can I find policies and platform rules?+

All policies and terms are listed in our legal center.

Visit the policies hub

Contact support

Reach our team for account or donation help.

Go to contact page