This Cookie Policy explains how In Your Hand, Inc. (“In Your Hand,” “we,” “us”) uses cookies and similar tracking technologies on its website and platform.

By accessing or using our services, you consent to the use of cookies as described in this Policy, except where consent is legally required and obtained via a cookie banner.

Cookies are small text files placed on your device by websites you visit. They serve various purposes, including:

• Maintaining platform functionality
• Securing user sessions
• Detecting fraud and suspicious activity
• Remembering preferences
• Measuring usage and performance

Cookies may be:

• First-party (set by In Your Hand)
• Third-party (set by service providers)
• Session cookies (expire when you close your browser)
• Persistent cookies (remain until expiration or manual deletion)

In Your Hand uses five categories of cookies. We do not use cookies for behavioral profiling or personalized advertising. Where consent is required and granted, we may use Google Ads conversion measurement cookies to understand whether ads lead to completed donations.

In Your Hand explicitly does not use:

• ❌Personalized advertising or remarketing cookies
• ❌Behavioral targeting cookies
• ❌Cookies sold or shared with advertisers

This ensures donor and beneficiary protection, confidentiality, and trust.

Some third-party providers may place cookies for operational or security purposes. These include:

• ✔Payment processors (Stripe, PayPal) — Used for secure donation sessions.
• ✔Identity verification providers (Onfido, Veriff, etc.) — Used during KYC/KYB checks.
• ✔Cloud hosting & performance services — Load balancers, content delivery networks (CDNs).
• ✔Analytics providers — Google Analytics (GDPR-compliant settings enabled).
• ✔Advertising measurement providers — Google Ads conversion tracking for completed donation measurement.

All third-party vendors are contractually required to:

• Protect User data
• Use cookies only for service delivery
• Not sell or misuse personal data

Users may manage or disable cookies using:

• The cookie banner (for consent-based cookies)
• Browser settings
• Device controls
• Opt-out options on analytics and advertising measurement providers

However:

• Disabling Strictly Necessary Cookies will prevent the platform from functioning properly.
• Disabling Security Cookies may limit account access or trigger additional verification steps.

The platform currently does not respond to Do-Not-Track signals because:

• No unified standard exists
• DNT does not align with mandatory AML/security requirements

However, Users may still disable cookies manually.

Typical cookie lifespan:

• Session cookies: deleted when browser closes
• Persistent cookies: 1–24 months depending on purpose
• Fraud detection cookies: up to 2 years (for compliance reasons)

Cookies storing sensitive or identifying information are encrypted and have limited access scope.

Users may withdraw consent at any time through cookie settings.

In Your Hand may update this Policy as laws evolve or platform technology changes.

Updated versions will be posted on the website, and significant changes may require renewed consent.

For questions about cookies, privacy, or data practices: